How far in advance should I place my order?
Usually a few weeks in advance will do for celebration cakes, but we can book up months in advance during wedding season. To be safe, get in touch as soon as you know the date of your event. For wedding cakes, most clients book as soon as they are engaged—that way they’re much more likely to secure their wedding date. Is this a last minute order? Please contact us through our cake inquiry page and we will try to accommodate you if we can!
How do I place an order?
I want a cake just like a picture I saw. Will you make it for me?
No. We specialize in creating unique, one-of-a-kind custom cakes–the kind no one else has ever had. We want your event and your cake to be just as unique as you are. We’d love to use your picture as a starting point, but all our cakes are designed for each client individually. If there is a specific design element that is important to you, please bring that to our attention. Design inspiration will come from the details you provide about the event, such as venue, colors, flowers, theme, etc. so the more information we have to be inspired from, the better! However, too many specific requirements will impede our creative process and we will respectfully decline your order.
No. Our process is organic, and it is very likely that your custom cake will not look like any initial drawings. We may provide sketches for proportion and servings feedback, but the final design will likely be a surprise. Rest assured, when you order a custom cake from us, it will be consistent with the quality of other work you have seen from us, but custom made just for you.
Will you provide a drawing of the cake for my approval?
Our custom-made cakes are priced individually and start at $6 per serving. More detailed cakes typically fall into the $8 – $10 per serving range depending on the labor involved. Our serving size is based on an industry standard 1″x2″x4″ serving. After a design consultation, we will outline your requirements and provide a quote for your creation. Carved (3D) cakes of any size start at $350.
How much are your cakes?
We want to discuss ideas that will fit in your budget so that we are respectful of your time. If we are not a good fit for your budget, we will gladly refer you to other bakers who may be a better fit.
Why do you need to know my maximum cake budget?
All orders require a 50% non-refundable deposit at the time of the order to reserve your date, with the balance due two (2) weeks prior to delivery/pick up. Cake orders placed with less than two weeks’ notice require payment in full at the time of ordering. We will send you an invoice with details about your cake, which will indicate when payments are due. We accept all major credit cards, checks, and cash. There is a 3% processing fee on all credit card orders.
How do I pay for my cake and secure my date?
Please submit an order inquiry form and select the tasting appointment option. For orders over $300, after we discuss your special event, we will invite you in for a design consultation and tasting. There is a non-refundable $75 deposit required for tasting appointments. For orders over $600, this deposit will be deducted from the final cost of your cake.
How do I schedule a tasting appointment?
While we love visitors, we’re not that kind of bakery. We are open by appointment only and everything is made to order.
Can I visit you?
Yes! Our standard delivery range is roughly within one hour of 78746. Beyond this area is determined on a case-by-case basis. Delivery within 78746 is complementary based on availability; outside this area the delivery fee starts at $75.
We don’t recommend clients self-transport carved/3D cakes, or cakes over 10” tall. Although we are not responsible for any damage that may occur to any client-transported cake once it has left our care, if we can, we will do anything we can to help. Cakes larger than two tiers must be delivered.
Do you deliver?
No. All of our cakes are either picked up by the client or hand-delivered by us. Too much time and effort goes into creating our detailed cakes, and we like to make sure that they arrive in perfect condition.
Do you ship/mail cakes?
• Orders are not confirmed until your 50% non-refundable deposit is received and any additional terms indicated on your invoice are fulfilled.
• Wedding cake designs/flavor selections need to be finalized at least thirty (30) days before the event. Changes after this point cannot be guaranteed, and may result in additional costs.
• Payment in full is due two (2) weeks prior to your event date. Your order may be subject to cancellation if the balance on your account is not paid when due.